Privacy Policy
At Swarnchakra, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or purchase our electric 3-wheeler vehicles. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
1. Information We Collect
We may collect and process the following data about you:
Personal Identification Information: Name, address, email address, phone number, and other contact details.
Financial Information: Payment details, bank account information, and transaction history.
Technical Data: IP address, browser type, operating system, and information about your visit, including pages viewed and your navigation path on our website.
Usage Data: Information on how you use our website, products, and services.
Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
2. How We Use Your Information
We use the information we collect in the following ways:
To Provide and Maintain Our Services: Ensuring the proper functioning and delivery of our products and services.
To Process Transactions: Handling your orders and processing payments.
To Improve Our Services: Conducting research and analysis to enhance our products, services, and user experience.
To Communicate with You: Sending administrative information, updates, and promotional materials.
To Ensure Security: Protecting against unauthorized access, fraud, and other security issues.
To Comply with Legal Obligations: Meeting regulatory and legal requirements.
3. How We Share Your Information
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information. All sensitive information you supply is encrypted via Secure Socket Layer (SSL) technology. We also use regular malware scanning and secure servers to protect your information.
5. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
The Right to Access: You have the right to request copies of your personal data.
The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
The Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact information.
6. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.